Suspending an Integrated eContent Vendor Account

To suspend an integrated eContent vendor account:

1. Open the integrated eContent vendor account in the Vendor Account workform.
2. Clear the Active checkbox.
3. Save the workform.
4. Do an IIS reset.

Note:
Polaris Hosted customers should contact Polaris Customer Support to perform an IIS reset.

Results of Suspending a Vendor Account

Changes will take effect after the IIS reset. When an integrated eContent vendor account is suspended, the following changes occur in the PAC and the Polaris staff client:

• PAC - The Check out or Place request button changes to Temporarily Unavailable (the button text can be changed in WebAdmin).
• Polaris Staff Client
  • Bibliographic Record - The Resource view of the Bibliographic Record workform indicates that the vendor account is suspended.
  • Import Profile - In the import profile associated with the vendor account, the vendor account’s name is listed with suspended after it. If you select a suspended vendor account and import records using the Polaris Import Setup window, resource entities are built during the import, but the entities are not accessible for circulation functions. In addition, in the absence of the API call, the import cannot determine how many items to build, so no item records are built. When the vendor account is reactivated and the synchronization process restarts, any necessary item records are generated.
  • Import Report - The import report indicates the vendor account was suspended at the time of import, so only one item record was built for each imported bibliographic record.